This app was very useful when I lost my fire stick remote (idk how I lost it but I suspect it’s in my room), my mom mentioned it to me, and I reinstalled it. She was able to take control of my screen and see what I was talking about she had me troubleshoot by reinstalling this app on my phone than unplugging the fire stick from my tv wait 2-3 minutes than plug it back in and to my surprise it WORKED i guess waiting before replugging helped because I had unplugged the fire stick before but not that long just like a couple seconds so yeah hope someone can find this helpful. Today I decided to contact support through the app and selected call me, so I immediately got a call waited less than 1 minute and they actually helped me. I came on here in the reviews to see if anyone was having this issue I had attempted to unplug and re-plug the fire stick and I was still have the same issue. But recently for about a week or so when I attempted to watch anything the app would not let go up,down,left or right I could however click on the setting button and it would immediately take me to settings but again I could not go up,down,left or right and when I clicked the home button it immediately went to the home button but I still couldn’t move around. this app has always worked great for me especially since I have lost the physical remote. I usually don’t do reviews but here it goes.
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